Last updated: 24/08/2025
Use the site lawfully and do not try to disrupt, scrape, or misuse it.
Information shown (pricing, turnaround, capabilities) is general and may change; written quotes override site info.
Accounts or portals (if used) must be kept secure; notify if access is lost or compromised.
Quotes are estimates based on files and details provided; final pricing may adjust after file review, materials, or changes.
Work begins after written approval and any required deposit. Rush work may include a surcharge agreed in advance.
Cancellations after work starts may incur charges for time, materials, and booked machine time.
Client retains ownership of provided designs and data. Files are used only to deliver the quoted services.
NDA can be supplied on request. Without an NDA, reasonable confidentiality is still observed and files are not shared with third parties except service-critical vendors (e.g., couriers, payment processors).
Client confirms the right to use and submit any files, images, or data and that doing so does not infringe others’ rights.
All aerial work is subject to weather, location rules, and aviation regulations. Flights may be rescheduled or declined if unsafe or not permitted.
Client is responsible for obtaining any required site access permissions and for identifying restricted assets or no‑fly concerns on private property.
FDM parts are produced to practical tolerances suitable for the chosen material and settings; cosmetic artifacts are normal for FDM unless finishing is quoted.
Critical dimensions or fits must be called out in writing before approval so the process can be adjusted or alternative methods suggested.
Parts for safety‑critical, medical, structural, or life‑support uses are not supplied without written engineering sign‑off from the client and an agreed testing plan.
A proof, preview, or test print may be provided for approval on request. Approvals confirm geometry, orientation choices, and material unless otherwise stated.
If finished parts fall outside the approved spec or agreed tolerance, a reasonable reprint or refund will be offered. Wear‑and‑tear, misuse, or design limitations are not covered.
Indicative lead times are given at quoting; they depend on queue, complexity, and materials.
Delivery is via agreed courier or pickup. Risk passes to the client on pickup or hand‑over to the carrier. Any transit insurance must be requested before dispatch.
All site content (text, graphics, logos) belongs to [Business Name] unless noted. Do not copy or reuse without permission.
Basic contact details and project files are collected to provide quotes and services. Data is stored securely and kept only as long as needed for operations, records, or legal reasons.
Third‑party tools (e.g., analytics, payment, forms) may process limited data under their own policies. See the Privacy Policy for details.
Services are provided with reasonable care and skill; however, the site is provided “as‑is” and may contain errors or downtime.
To the extent permitted by law, liability is limited to re‑supplying the service or the cost of re‑supply. Consequential or indirect losses are excluded. Consumer law rights in Australia remain unaffected.
These terms may be updated from time to time. The version posted here applies to new quotes and site use after the “Last updated” date.
Last updated: 24/08/2025
Contact details provided directly (name, email, phone, company) and project information/files submitted for quotes or jobs.
Basic usage data from the website (pages viewed, device/browser details) collected by standard analytics and necessary cookies.
Order and delivery details needed to prepare quotes, invoices, and shipping labels.
To reply to enquiries, prepare quotes, deliver projects, and provide support.
To operate and improve the site, plan capacity, and prevent abuse or spam.
To maintain records required for tax, accounting, and compliance.
Consent when a form is submitted or optional cookies are accepted.
Contract when work is quoted, approved, and supplied.
Legitimate interests for basic analytics, security, and service improvements.
Limited sharing with service providers strictly as needed (hosting, email, payments, analytics, couriers).
Files and project data are not sold or published and are never used for unrelated purposes.
Lawful requests may require disclosure if legally compelled.
Data is stored on reputable infrastructure with access controls.
Project files are normally retained for [e.g., 6–12 months] to support reprints and warranty queries unless removal is requested, subject to legal record‑keeping.
Reasonable technical and organizational measures are used, including access controls, encryption in transit, and regular updates.
No system can be guaranteed 100% secure, but prompt notification will be provided if a notifiable breach occurs.
Essential cookies keep the site working (session, security, basic preferences).
Analytics cookies help understand aggregate site usage; they can be disabled via the cookie banner or browser settings. Some features may not function without certain cookies.
Opt out of non‑essential cookies at any time via the banner or browser settings.
Request access, correction, or deletion of personal data by contacting [email]. Some records may be kept where required by law.
Services are intended for business and adult customers. Data from children is not knowingly collected.
